See below for the most frequently asked questions regarding EBENE Products and their uses.
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About Cleaning
- Wash after each use if used outdoors or when sweat a lot.
- Wash at least once in a week if used indoors. Hand wash in mild detergent.
- Hand wash in mild detergent.
- Do not scrub, machine wash or dry wash.
- Squeeze moderately.
- Dry indoors or outdoors under the sun.
- For metal support knee guard do not overly squeeze to avoid shortening product shelf life.
About Usage
- Depends on personal usage behaviour.
- Normal life span is up to 9 months.
- You are advised to replace a new EBENE product once Bio-Ray print has torn or when the products don’t fit anymore.
- EBENE products can still be used as support even after the Bio-Ray heat-generating properties have gone.
- Yes. But it’s advisable to cover your wound with bandage first before wearing EBENE.
- Do not wear too tight or for a long time.
- EBENE does not generate heat just like hand warmer.
- EBENE helps to reduce but not avoid night urination.
- It is recommended to drink lesser water at night.
- Compression is to ensure helps to promote blood & oxygen circulation.
- It’s not recommended for over-swelling legs & elderly who suffers from back or waist problems wearing it.
- Both sides are okay to ensure its efficacies.
- For socks range, EBENE Bio-Ray Print is better worn inside for better massage & warm keeping function.
- For knee guards, EBENE Bio-Ray Print is better worn outside to reduce friction upon wearing.
- Not necessary, Bio-Ray is able to penetrate through the shirt. But it’s recommended to wear directly to skin for maximum efficacies.
- Heat is provided to promotes blood & oxygen circulation & treatment too.
- For 1st time user, it’s advisable to wear for a short period (1-2 hours) and gradually extend usage time once body is accustomed to product.
- This is to reduce the blood clogs which always occur around calf area.